How to reset MFA in AWS Account
There are several scenarios, we will be losing our MFA(Multi Factor Authentication), like for e.g. You lost your phone, or software reset, or accidentally uninstall the VIP / Google Authenticator.
The first thing we do is contact AWS technical support to dis-associate MFA from our root account.
AWS MFA Support team: https://www.amazon.com/gp/help/customer/account-issues
You can self service this fix, by following the below steps.
1. Follow the link below to the login page for the account in question, enter your email address and password, and you’ll be routed to your “Amazon Web Services Sign In With Authentication Device” page:
https://console.aws.amazon.com/console/home
2. Click on the “Having problems with your authentication device? Click here” link, where you can choose to either re-sync your device with our servers or to sign in without your MFA device.
Of course, if these steps are unsuccessful, you’re always able to contact MFA Support again from the link below:
https://aws.amazon.com/forms/aws–mfa-support
Thanks,
Yuvaraj Delli